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Delivery

When should I expect my order to arrive?
Who will deliver them?
How much is delivery?
What happens if you do not have the item(s) in stock?
Can I return unsatisfactory goods?

When should I expect my order to arrive?

When in stock, goods are usually dispatched within two working days. However, delays can occur when items are out of stock and at busy times of the year. You can track your order on the order status page provided in the "My Account" section.

Who will deliver them?

All orders are despatched by either Royal Mail or our courier service. You can use our order tracking facility to see which one.

How much is delivery?

All our current delivery charges can be found on our shipping page here. You can also check how much delivery will be by going through the checkout procedure.

What happens if you do not have the item(s) in stock?

If we do not have the item(s) in stock, they will automatically be backordered and we will deliver them as soon as possible. We will advise you through the order status within "My Account" that an item is out of stock and where possible offer a timescale as to when the item will be delivered.

Can I return unsatisfactory goods?

We want you to be completely satisfied with your order and as such have a very simple returns policy. You can read the full details of this on our Returns Page which incudes full information on how to return an item to us.


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